PRIVACY POLICY

At Starburst, we are strongly committed to providing an entertaining and responsible platform for all our users. We recognize that online gaming can pose risks if not handled with care. Our responsible gaming guidelines at starburst-online.org are designed to protect vulnerable players, minimize harm, and ensure that the gaming experience remains a safe and positive leisure activity.

It is an unalterable requirement that one must be a minimum of 18 years old, or have reached the legal age of majority in their jurisdiction (whichever of the two is higher), to register an account and use our services. We implement strict verification processes to confirm users' identity and age. Attempts by minors to circumvent these controls will result in immediate account closure.

Our core philosophy is that gaming should only be considered entertainment, not a solution to financial challenges or a guaranteed source of income. Player well-being is at the heart of our platform development. We encourage all users to regularly assess their involvement, set up personal budgets before starting activity, and never attempt to win back lost funds.

To help you maintain control, we provide several voluntary tools that can be activated within your user account.

Deposit and Loss Limits

We strongly recommend that you establish daily, weekly, or monthly deposit limits. This ensures that you cannot add more funds to your account than you have previously decided upon. Similarly, you can implement loss limits, which automatically restrict your activity if your net losses exceed a predefined sum in a given period.

Session and Time Limits

It's easy to lose track of time when engaged online. We offer tools to set a maximum duration for each logged-in session. When the time limit is reached, the system will provide a reminder and potentially log you out to encourage a break.

Time-out and Self-Exclusion

If you feel the need for a break from the platform, you can activate a time-out (for example, from 24 hours to 6 weeks). If you find your behavior becoming problematic, we offer a formal self-exclusion. Self-exclusion immediately closes your account for a longer, fixed period (typically 6 months to several years), and we will simultaneously remove you from all our marketing lists. A self-exclusion cannot be reversed before the period has expired.

Account Closure

Beyond temporary measures, you always have the option to completely terminate your customer relationship. If you wish to permanently close your account for security reasons, we ask that you inform our customer support so that the correct procedures can be followed to prevent future attempts to reopen it.

It is important to be aware of the signs that may indicate that gaming activity is no longer entertaining. Critical warning signs include spending more time and money than planned, lying to family about the extent of the activity, or when gaming impacts work and social relationships. An important piece of advice is never to play under the influence, or when feeling stressed or down.

If you are concerned about your own or others' habits, we encourage you to seek professional assistance. There are several independent organizations and support groups that offer confidential advice and help, completely free of charge. Our customer support can be contacted via [email protected] if you need guidance on how to activate our security tools.

If you share a computer, tablet, or smartphone with minors in your household, it is your responsibility to ensure they do not gain access to your account. We recommend that you never automatically save passwords on shared devices, and that you consider installing generic parental control programs to block access to unsuitable websites.

Our systems may conduct routine monitoring to try and identify activity patterns that may indicate a lack of control. Although we have internal procedures and our staff receives training on awareness-related topics, the primary responsibility for the activity rests with the user themselves.

This document is continuously evaluated to ensure that our tools and procedures reflect industry standards. Changes in functionality or policies will be reflected on this page, and we recommend that you stay updated on the content.